Frequently Asked Questions

Q: Is Budget Bounce insured?
A: Yes, we are fully insured, we carry general Liability insurance and would be more then happy to show a copy of the certificate.

Q: Can you be listed on the insurance?
A: Yes, we would need to know what the additional cardholder needs to say It takes 24hrs to receive the insurance certificate.
 
Q: Does the price of inflatable bounce house and/or water slide rental include set up and delivery?
A: Yes, although additional fees may apply for delivery of inflatable bounce houses and/or water slides to areas farther out.

Q: Do you deliver inflatables to other cities?
A: Yes, but once again please be aware that due to rising gas prices and the possible need for an extra truck and labor that travel fees can be quite high. Please call or email for exact quote.

Q: When do you set up your inflatable bounce houses and/or water slides?
A: That depends on how many inflatable bounce houses and/or water slides we have rented out that day but when you book you will be asked when the party starts so we can insure your unit is set up in time.

Q: We´ve rented some really dirty jumps from other companies in the past. Are they always that dirty?
A: No. The jump should be cleaned when you get it. 

Q: What payments do you take?
A: Cash & all major credit cards. If you are paying by cash, please have exact change as our drivers do not carry cash.

Q: Do you require a deposit?
A: Yes, we do require a deposit. The deposit is based of of what you have inquired about.

Q: How big are the units?
A: You can check on the page for the units size.

Q: What if it starts to rain can we still use the unit?
A: Yes,but if high winds come along with the rain you must evacuate the unit, turn off and cover blower 

Q: Where can the unit be set up? 
A: We can set up on Grass (our favorite and best for the kids), dirt, asphalt, and concrete. Sorry, we can´t set up on any type of rocks as the constant rubbing will wear through the vinyl.

Q: Can we see a copy of your contract and safety rules?
A: Yes. You can email us and we can send you a copy or safety rules and agreement.

Q: Are we responsible for the inflatable bounce house and/or water slide if it gets a tear or damaged in any way?
A: Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don´t want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.

Q: Do you have customer pick up?

A: Yes, but not for inflatables

 

Q. Does Budget bounce handle perments or other town  requirements?

A. No, it is up to the renter to find out any and all permits or town requirements, if need to rent equipment

 

Q. Do you offer attendees?

A. yes $30 per hour

 

Q. How far out do I need to make my reservations?

A. As soon as you know your date I would not hesitate to book your rental. Do NOT WAIT!

 

Q. Is there a contract that has to be signed?

A. Yes, a member of Budget Bounce will have you read and sign the contract before they set up your rental.

 

Q. Do you need power for the inflatables?

A. yes,  we need to be able to plug a blower in and we stay within 50 ft of an outlet.  The blower and or lead cord is a three prong plug. We also rent generators that are ideal for parks and areas with no power.

 

Q.How many kids can be on a bouncer at one time?

A. Are bounce house are rated for 900lbs. In most cases thats not reached however the unit can be over crowded. Therefore we tell the renter to use their better judgement.

 

Q. How many tables and chairs do I need?

A.20 x 20 tent= 6 tables, 48 chairs

   20 x 30 tent= 9 tables, 72 chairs

   20 x 40 tent= 12 tables, 96 chairs

 

Q. What size tent do I need?

A.20’x20’ (48 people)

  20’x30’ (72 people)

  20’x40’ (96 people)

 

Q. Where can I sent up a tent?

A. We only setup on grass or dirt.

 

Q. How long does it take to set up a tent?

A. About 30 mins to 45 mins

 

Q. Do I need side walls if it rains?

A. That all depends. It does not rain sideways and sidewalls will increase the temperature under    your tent by 10-15 degrees. Sidewalls are good if it is cold out, for privacy (maybe a disliked nosy neighbor) or if you want to block out an unattractive view close to where your tent is set up.

 

Q: Is there any refunds?

A: Depending on the situation there may or may not be a refund. Refund is determined by Budget Bounce. Cash is never refunded on pick ups.

 

Q: What happens if I rent a concession equipment and it does not work?

A: Please call as we may be able to detect the problem and fix it over the phone. If it still does not work after that the machine will be brought back and tested. If machine still does not work money will be refunded back on to the credit card that is on file. Cash is never refunded on the pick ups

 

Q: Do you offer additional servings for cotton candy, sno-cone and popcorn?

A: Yes, it is $5 for every extra ten servings.

 
Q: Can we see a copy of the contract and safety rules?
A: Yes, upon request you may have these items email to you.


Q: Do you require a deposit?

A: Yes, deposit is based off of what you inquire about.


Q: Do you offer extended time?

A: Yes, $20 for every extra hour.


Q: If I cancel due to the rain, I can I do a rain date?

A: Yes, rain date must be used within till the end of that year to use as a rain date and one rain date per rental

 

Q. What happens if you set up the inflatable and then it starts to rain and does not stop?

A. If we come set up the inflatable and the weather does not work out and the job has been done there is no money to be refunded back. We make confirmation phone calls the night before. On the confirmation phone is the time to cancel your event for the following day.


Q: How do I make my set up go smoothly?

A:

  • If a Budget Bounce crew member is waiting more than a half hour on your setup charges may apply. For example payment, not home, area is not prepped ect.  This is because we have a set schedule for our crew so that they make everyone's party. If guys are waiting on you it will cause them to fall behind and which will make them late for the next party.
  • Please be ready for the crew  make sure where you have in mind where the bouncer will be that the area will be cleared and it is in at least 50ft of a power source.
  • The Friday evening before your rental you will receive a confirmation phone call With a time frame of what time the truck will be there to have you set up on your party date
  • The average size bounce house is about 3 feet wide
  • The bounce house is put onto a hand cart and wheeled to the area to set up
  • Please make sure that area is cleared
  • Please pick up any dog feces before inflatable arrives
  • Please notify if there are any obstacle that you think might be an issue for when the bounce
  • If you are ready for the bounce house the crew  will be in and out in 20 mins
  • If Inflatables come back to us with Silly String, Gum, Face Paint, Urine, Defecation, Bodily Fluids, Blood
  • There WILL BE A Minimum $50  /UP TO REPLACEMENT COST clean-up fee will be automatically charged to the Credit Card Filed